FAQs

fLASH Eyelash Serum conditions the lash follicles to support and strengthen the lashes.

fLASH is applied once daily to the lash line on your upper eyelid, similar to a liquid eyeliner.  It goes on easy and dries in just a minute or two, making it super convenient to add into your daily makeup routine.

Created by a medical doctor, fLASH was designed to be the most safe, affordable and effective eyelash conditioning serum available. fLASH has also been tested by an ophthalmologist and is safe for those with sensitive skin and contact-lens wearers. 

* fLash has not been tested in all situations. Therefore, pregnant and breastfeeding, as well as individuals undergoing chemotherapy, should not use this product.

Each tube of fLASH contains a full 3-month supply.

Yes! fLASH eyelash serum is completely safe with lash extensions and all types of glue.  In fact, it is recommended to use fLASH with lash extensions to keep your natural lashes strong and healthy. 

fLash comes with a full 90-day Happiness Guarantee or Your Money Back which means the guarantee lasts as long as the product does!  Love your lashes or your money back.

Shipping & Returns

We offer FREE worldwide shipping* ! After you place your order, we’ll email you an order confirmation. Once the product ships, UPS will email you your tracking number. Expect your tube of fLASH to arrive in 5-7 business days for US orders and 7-14 days for international.

Disclaimer: We are shipping from the U.S. Some orders may take up to four weeks depending on your location, and we cannot be responsible for fees or customs charges levied by your country.

Returns are easy with our 90 Day Happiness Guarantee

If you would like to return your fLash product purchased on www.flasheyelashserum.com for any reason within 90 days of delivery date, simply submit a request to do so through our Contact Us form.

Please provide the date purchased and order number. If you have purchased from an authorized retailer, please submit your return directly through them.

To complete your return, we require a receipt or proof of purchase.

Any item that is returned more than 90 days after delivery may be eligible for a partial refund or no refund.

Still have questions? Reach out to us HERE!

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